ek rummy
ek rummy
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This app is available for your device
ek rummy
This app is available for your device
Contact
+91 0917600700
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ek rummy?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once you've entered the OTP, you'll be logged in securely without needing a password or email. This convenient login process allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" and wait again. If issues persist, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your correct KYC details via email to the customer support system for assistance with account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. After installing the updated app, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the ek rummy?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not the bonus amount. You cannot claim bonus rewards as cash.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may encounter delays, potentially taking up to 24 hours. This variance in processing time is a consideration to be aware of when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned from playing games using the bonus amount. This means the bonus itself cannot be withdrawn, only the profits made from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not appearing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Client support is at the core of ek rummy, providing round-the-clock assistance 24 hours a day, 7 days a week, through live chat, email, and telephone channels. Our dedicated team is always available to address any questions, concerns, or issues that may arise, ensuring a seamless and personalized experience for all users. In addition to our exceptional support, we offer generous bonuses and promotions, including welcome bonuses and loyalty rewards, which give you more opportunities to win. Our rewards program is designed to encourage and reward your continued engagement, providing you with a sense of accomplishment and motivation to keep playing. With our bonuses and promotions, you can enjoy even more exciting gaming experiences and increase your chances of success. At ek rummy, we understand the importance of building strong relationships with our customers, and we strive to create a welcoming and supportive environment that makes you feel valued and appreciated. Our goal is to provide an unparalleled gaming experience that exceeds your expectations, and we are committed to delivering exceptional customer service to make that happen.
At ek rummy, our commitment to excellence extends beyond our vast library of games. We offer a wide range of secure and convenient deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This ensures that your transactions are processed quickly and without any complications. In addition to our comprehensive payment options, we also have a dedicated customer support team available 24/7 to assist you with any questions or issues you may encounter. Our support team is trained to handle all types of queries, from game-related issues to account-related concerns, and are always available to provide prompt and helpful assistance. Whether you're a seasoned player or a newcomer to our platform, our goal is to provide you with a seamless and enjoyable experience. With our commitment to excellence, we strive to ensure that every transaction, every game, and every interaction with our team is a positive and hassle-free one.